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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Alternative Vitality. The collective work includes works that are licensed to Alternative Vitality. Copyright 2003, Alternative Vitality ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Alternative Vitality or purchasing Alternative Vitality products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Alternative Vitality or to purchase Alternative Vitality products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Alternative Vitality. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Alternative Vitality used in the site are trademarks or registered trademarks of Alternative Vitality.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Alternative Vitality disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Alternative Vitality does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Alternative Vitality does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Alternative Vitality shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Alternative Vitality has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Alternative Vitality product is mistakenly listed at an incorrect price, Alternative Vitality reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Alternative Vitality reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Alternative Vitality shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Alternative Vitality without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Alternative Vitality may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Alternative Vitality
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Alternative Vitality or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Alternative Vitality does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Alternative Vitality is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Alternative Vitality reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Alternative Vitality in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Alternative Vitality, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Alternative Vitality may link to sites operated by third parties. However, even if the third party is affiliated with Alternative Vitality, Alternative Vitality has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Alternative Vitality. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Alternative Vitality seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Delivery Policy
- All items are posted within 24 hours of purchase
- Standard delivery charges are
- UK - £3.95
- Europe - £7.50
- US - £9.50
- For Light therapy equipment being sent out of the UK, a delivery price will be provided on request
- Free delivery is offered on UK, standard deliveries over £50
- Free in-store pickup is offered
Return, Refund and Cancellation
- Alternative Vitality will accept and exchange returned items within 30 days of purchase. We will not exchange items which have been opened or used so please be sure to order correct product.
- Please contact Alternative Vitality on 01955 604759 or sales@alternativevitality.co.uk to discuss return prior to posting - this will ensure no confusion or disappointment on either side. We will ask for reason for return and will give clear instructions for returning item.
- Our orders are usually processed within 12 hours of being purchased and often much more quickly, we do not therefore accept cancelled orders.
Privacy Policy
In order to operate the Alternative Vitality payment service and to reduce the risk of fraud, we must ask you to provide us information about yourself and your credit or debit card and/or bank account. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. Alternative Vitality takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties.
We collect contact details such as name, address, telephone number and email. We will use these details in the processing of your order and occassionally to send Alternative Vitality news and special offers. You can opt out of our newsletter by contacting us on info@alternativevitality.co.uk or by ringing us on 01955 604759.
We do not store any credit card details. All credit card information is entered via our secure payment sites at Paypal and Google Checkout. Both of these are secure payment sites protected with the highest level of security. Please see https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside for details of Paypal's privacy policy and the Google Checkout privacy policy is available here http://checkout.google.com/files/privacy.html?hl=en_GB.
Alternative Vitality is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.
You can log in to your account and make changes to the information that we hold about you at any time by entering your login details in the space in the side panel.
If you have any questions regarding our Privacy Policy, please contact us on 01955 604759 or info@alternativevitality.co.uk
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